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Frequently Asked Questions

These are the most frequently asked questions about HVAC and More. Please feel free to contact us if you don’t see your question answered below.

  • General Questions
  • Technical Questions

How often do I need to change my air filters?

Once a month is a pretty good rule of thumb for most people. Depending on where you live and how much dirt, pet dander, and other contaminants are present, the answer could be more or less. Check your filter frequently to determine if it’s dirty. If it is, change it.

What size unit do I need?

There’s no easy answer for this one. A lot of factors will go into what size heating and cooling unit you’ll need. The type of house you own, its walls, insulation, attic space, and more can go into determining what size unit is required. A system that is too large could result in a home that’s too humid, causing problems with moisture and mold. A system that is too small will run constantly, running up your energy bill. Only a qualified heating and cooling technician can determine what size unit is best for your home.

If I replace my outdoor unit, do I need to also replace my indoor unit?

In most cases, the answer is yes. There are a variety of reasons why you should replace both the outdoor and indoor units simultaneously. For starters, air conditioner and heat pump outdoor units are manufactured to work with a matched indoor unit. When you mix and match units, it can result in reduced efficiency and performance. Also, if you bought your indoor and outdoor units at the same time, your indoor unit will probably be approaching the end of its useful life at about the same time as the outdoor unit. By not replacing the indoor unit too, all you’re doing is delaying the inevitable and likely paying higher energy bills at the same time. By purchasing indoor and outdoor units simultaneously, you’ll get a warranty covering the whole system, meaning that you won’t have to cover the full cost of any needed repairs to your unit during the warranty period.

Should I cover my unit in the fall and winter?

Outdoor units are made for the worst conditions in any environment. There is no need to cover or "protect" the unit as it could cause operational issues.

Why should I replace my R-22 outdoor unit with an R410A?

R-22 refrigerant and equipment are being phased out as Montreal Protocol regulations intended to reduce the impact on ozone take hold. As time passes, replacement parts and refrigerants for old R-22 units will become harder to find and more expensive, so replacing your unit now can save you some headaches in the future.

What causes AC units to freeze up?

There are a lot of reasons why your air conditioning system might freeze up, and all of them require help from a professional technician to resolve, as only they have the training and correct tools to fix the problem. Ironically, low refrigerant can cause your system to freeze up. Over time, wear and tear to your system can result in leaks that cause the system to lose refrigerant. When your unit loses refrigerant, it causes the system to freeze up because of low pressure inside the system. When freon levels are low, the refrigerant still is forced to expand to the same amount. The more that expansion occurs, the cooler the temperature is produced. The colder temperature will cause moisture in the air around your unit’s evaporator coil to freeze, eventually icing up the coil and impeding its function. Dirty evaporator coils can cause units to lose airflow and, eventually, cause the system to freeze up. Defective blower motors can also cause freezing.

How often should I have my unit serviced?

Heating and cooling units need to have scheduled check-ups to make sure everything is operating properly. HVAC experts recommend an annual inspection and service call by your heating and cooling company. Technicians should inspect your system, lubricate components, and repair or replace any malfunctioning components.

Why are my ducts making a popping sound when the furnace starts or stops?

Popping noises are usually indicative of ducts that are too small to manage the airflow your system is generating. Qualified air conditioner repair specialists can evaluate your ductwork and make necessary adjustments.

What is a zoning system?

Zoning Systems separate your air conditioning system’s ductwork into different segments, allowing you to exercise temperature control in each segment, thus allowing for more targeted and efficient air conditioning. For example, you may have a room with many windows that gets hot in the summer and which may need more air to cool down, while you may also have a rarely occupied guest room on the other end of the house. With a zoned air conditioning system, you can direct more cold air to the many-windowed room and less air to the unoccupied room. This allows for more efficient use of your AC system and more comfortable home.